Koole, G.M.

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faculteit der b├Ętawetenschappen ( wiskunde )
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Research statement

My research is at the interface of stochastic operations research and service operations management. My favorite application areas are call centers, health care operations, and revenue management. My theoretical background is queueing theory and Markov decision chains, but as my research gets more applied I use more and more other methodologies, often in joint projects with specialists in that particular field.