ideo design(s) -- observation(s)

_ .. / design(s) / change(s) / experience(s) / _ / .

draw(s) civic frame(s):: innovation(s) / collaboration(s) 


             watching what people don't do
  
        listening to what people don't say
empathy = standing in the shoe(s) of others

look happy player read(s):: change by design []

play / tribe(s) / network / identity / flow(s) / chart(s) / cycle(s) Æ